The Best Cultural Rule for any Business.

June 13, 2012 | The Bull 4

 

This is an all too familiar scenario. A group of employees are booked to attend a conference or meeting
interstate or overseas.

They arrive at the airport and saunter over to the economy-class check-in line which, as always, is long…

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Tweet, Reply, Fly: Pay for Airline Tickets Through Twitter

May 1, 2012 | Courtney van der Weyden 1

TweetAFlight is harnessing the power of Twitters real-time reach by acting as a direct sales channel for airlines and travel agencies. Created by Steven Frischling of The Travel Strategist, this e-commerce solution wants to transform airline…

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Is the price of customer inconvenience actually worth $1.00 per hour?

November 2, 2009 | The Bull

FROM THE BULL:

Is the price of customer inconvenience actually worth $1.00 per hour?

Last week I flew from Melbourne to Sydney for one day of business. On the return leg my flight was delayed by 2 hours. The airline announced the delay as resulting…

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